Fred Minturn, CEO and president of MSX International since 2009, believes the company’s constant search for new opportunities to utilize predictive management and its focus on customer satisfaction have maintained the managed service providers’ leadership position in the markets it serves. Its team, working with Ford Motor Co. more than 20 years ago, pioneered the VMS technology. Since then, MSX International has garnered a market-leading position in the automotive industry. The Warren, Mich.-based company this year earned a Supplier of the Year Award from Lear and also the Ford World Excellence Award for agency labor.