Rafael Navarro is founding partner and CEO of Human Quality, the fifth-largest staffing firm in Mexico, as ranked by SIA. Under Navarro’s leadership, 2020 was a landmark year for the 25-year-old company. The pandemic did not represent a big obstacle to the firm thanks to its home-office model — in place since 2012 — along with the digital transformation that it had undertaken. The company instead increased headcount by 26%, sales by 14%, and averaged an increase of 40% in new customers, compared to 2019. The plan for 2021 is to focus on continuous growth and expansion through acquisitions in Latin America.
Rafael Navarro
Rafael Navarro is founding partner and CEO of Human Quality, the fifth-largest staffing firm in Mexico, as ranked by SIA. Under Navarro’s leadership, 2020 was a landmark year for the 25-year-old company. The pandemic did not represent a big obstacle to the firm thanks to its home-office model — in place since 2012 — along with the digital transformation that it had undertaken. The company instead increased headcount by 26%, sales by 14%, and averaged an increase of 40% in new customers, compared to 2019. The plan for 2021 is to focus on continuous growth and expansion through acquisitions in Latin America.
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