Rafael Navarro
2021|Latin America

Rafael Navarro

Rafael Navarro is founding partner and CEO of Human Quality, the fifth-largest staffing firm in Mexico, as ranked by SIA. Under Navarro’s leadership, 2020 was a landmark year for the 25-year-old company. The pandemic did not represent a big obstacle to the firm thanks to its home-office model — in place since 2012 — along with the digital transformation that it had undertaken. The company instead increased headcount by 26%, sales by 14%, and averaged an increase of 40% in new customers, compared to 2019. The plan for 2021 is to focus on continuous growth and expansion through acquisitions in Latin America.

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